• Collaboration
• Sales & Marketing
• Document Management
• E-business
• Financial Management
• HR & Payroll
• Manufacturing
• Mobile Solutions
• Reporting
• Service & Helpdesk Management
• Warehousing

Customer Relationship Management (CRM) Software

Your customers and you share the same goal: You want your business to deliver value by satisfying critical needs efficiently. Customer relationship management (CRM) tools from Technology Management enable your company to be that kind of business. Technology Management’s CRM solutions help empower your employees to function at optimal productivity levels, to deliver high-quality services and responsive communications, and to obtain better results from your sales and service business.

Transform your business for consistent results

Technology Management’s solutions can automate many routine and frequently occurring tasks, help reduce rekeying data and other busywork, and concentrate on making a difference for the business.

Your customers, as well as your employees, will appreciate that Technology Management’s CRM solutions help make it possible to keep processes consistent and fast moving, and accountability high. This makes it easy, not just to find information, but to do something with it no matter what your role is—service person or business executive.

Act on opportunities, and keep customers satisfied

Your sales, marketing, and service employees understand that they are tasked with realising your ambitions. Every time they plan a marketing activity, engage with a customer, close a sale, or contact a prospect, they can either accomplish or miss the business goals. Technology Management’s CRM solutions help you enable your employees to be productive and successful—consistently and predictably.

Boost sales with sales force automation

Sales people are always under pressure to make numbers and produce results. With Technology Management’s CRM solutions you can provide your sales team with the intelligence they need to deliver.

They can identify more potential opportunities, understand better what course of action to take, and convert more leads into satisfied customers. Streamlined communications and well-documented, consistent sales processes help keep everybody moving.

Discover new business with marketing automation

Technology Management’s CRM solutions can help give your marketing team the streamlined, automated tools to: Target the most promising market segments, bring your products and services to your audiences, convert possible leads into customers, and measure the results of all activities to drive even better results.

Marketers can review the true results of marketing campaigns, from customer inquiries to sales and services delivered – then discover which customers, services and products create the most revenue.

Deliver higher service and support levels to customers

Every time any of your customer-facing employees interacts with a customer or delivers a service, your business has an opportunity to strengthen customer loyalty, initiate up-sells and cross-sells, and build brand value. Technology Management’s CRM solutions can help your services become profitable with effective communications, fast issue resolution, and efficient scheduling and dispatching of service delivery resources.

Explore Technology Management’s customer relationship management (CRM) solutions

Technology Management’s business management solutions cover the full spectrum of needs for small and medium-sized businesses. We can handle the implementation and can fine-tune the software technology to your requirements.

The following products can include powerful customer relationship management (CRM) capabilities:

Microsoft Dynamics CRM | Pegasus Opera II Sales and Service Management