Technology Management's e-business (electronic business) solutions help you harness the power of the Internet to not only buy and sell online, but also service customers and collaborate with business partners more efficiently.
Take advantage of booming Internet trading, with our integrated e-commerce services. Technology Management can link your Pegasus Opera or Microsoft Dynamics data to your e-commerce store, enabling you to keep track of sales, maintain your e-commerce store with ease, provide customers with real-time stock information and lots more besides.
EDI is the exchange of business data from one organisation's computer application to the computer application of a trading partner. The messages exchanged are typically orders and invoices, although there are hundreds of available messages you can exchange. EDI is great for eliminating repetitive manual tasks (and human error) required to support a business relationship, freeing your people up to get on with more productive work.
Our customer portals give you a new dimension to how you service customers. By providing your customers access to a special area on your website (that gains them access to parts of your other business system), imagine the ways you can better service customers 24/7. Here are some examples:
Deliver around the clock service online
Increase customer satisfaction by providing customers the flexibility to research, resolve and log problems online.Provide easy, Web-based access to information
Enable customers to quickly research products online; automatically fulfil online customer requests by email, fax or mail.Capture preferences for future marketing
Use online tools to capture customer preference, and then leverage that information in order to conduct tailored, targeted marketing.
Technology Management's business management solutions cover the full spectrum of needs for small and medium-sized businesses. We can handle the implementation and can fine-tune the software technology to your requirements.
These solutions can include powerful e-business capabilities:
Microsoft Dynamics NAV | Microsoft Dynamics CRM | Pegasus Opera II