Customer Relationship Management (CRM), Microsoft CRM, ProspectSoft CRM

Customer relationship management (CRM) systems from Technology Management are helping small and midsize businesses improve how they manage their relationships with customers, including the capture, storage and analysis of customer information.

Technology Management understands that success with CRM isn't just about choosing the right technology. More important is the approach you take in planning and implementing a CRM system - ensuring you gain the maximum impact from the advantages a strong CRM solution offers.

Technology Management has been implementing business systems since 1992. Our proven project methodology, strong business acumen and understanding of the needs of small and midsize businesses put us in a strong position to ensure you succeed with CRM.

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Technology Management are accredited resellers of two leading CRM products, which form the basis for our CRM solutions:

Microsoft Dynamics CRM: the all-in-one CRM solution for 20 users plus, with rich functionality, used within the familiar Microsoft Outlook environment. Technology Management is one of the first consultancies in the world to build connections from CRM to Microsoft Dynamics NAV.

ProspectSoft CRM: a modular solution, especially suited to growing smaller businesses, with out-of-the-box connections to popular accounting and business systems, including Sage, Access and Pegasus.