Technology Management can help you give your employees, customers, and business partners an easier and better way to work and communicate with one another online, across geographies and organisations.
For example, you can provide customised, dedicated sites built on Microsoft SharePoint technology on your company's intranet or extranet, offering site users a wealth of information and efficient, collaborative processes very quickly.
Illustration: Business portals provide Web-based business-system access to authorised people, helping them locate information quickly and complete specified tasks. In addition, your information technology (IT) staff or Technology Management can use tools to connect other business applications together, extending even further the functionality and information available on intranet and extranet sites.
Improve employee productivity
Your company's intranet can help your people be more productive. Using team sites, employees can collaborate to speed the progress of complex projects, create and review documents and reports, and access company information and business functions.
Illustration: Business portals can provide a single version of the latest sales and business performance reports, enabling members of your management team to more easily view and understand them—and then collaborate on decisions and actions.
With the help of intranet sites boosting their resourcefulness, your people can perform many tasks more effectively, including the following:
- Track progress and cost of projects
- Create and approve purchase orders
- Review company policies and benefits
- Streamline time reporting, performance reviews, and interviewing Update availability, shipping, and stock information
- Review orders, invoices, sales projections, and other documents
- Easily exchange complex and large files while maintaining confidentiality Co-ordinate sales projections, manufacturing planning, and stock
- Share and view customer histories, stock information, and product details
Illustration: An employee-focused portal can put specific information—in this example, sales, shipping, and customer information—at the fingertips of those who need it, even when they are travelling.
Strengthen your business partner relationships
With Technology Management’s collaboration solutions, you can provide your preferred business partners with their own partner business portal on your extranet and give them a practical way to collaborate with you. Portals enable your company to accelerate and simplify communications, share confidential information in a more secure manner than e-mail would allow, and reduce the cost of doing business.
Get closer to your customers
At any time and from anywhere, customers can visit their unique sites and conduct business with your company in a self-service manner. Not only can you provide a friendly storefront that is always open, you can also gain a much better understanding of customer preferences and buying patterns.
Customers, in turn, tend to appreciate the access and control you give them. Using Technology Management’s business portal solutions, your customers can:
- Order products from your stock
- Request sales or service appointments
- View targeted, customised pages with information you want them to see Look up order and delivery status, as well as other information
- Review and download product documents
- Find out about special promotions and discounts
Explore Technology Management’s collaborative solutions
Technology Management’s business management solutions cover the full spectrum of needs for medium-sized and larger businesses. We can handle the implementation and can fine-tune the software technology to your requirements.
These solutions can include powerful collaborative capabilities: Microsoft SharePoint