A Junior software consultant who will provide first line assistance to clients operating Microsoft Dynamics NAV business systems.

This is a junior role, but typically successful candidates will progress to a more senior roles and through to on site consulting roles within 2-3 years.

Training will be guided by your mentor using Microsoft provided self-study learning material, classroom training, one to one mentoring and on the job experience.

Microsoft Certifications via Prometric testing will need to be achieved within the relevant areas of functionality to progress.

Microsoft Dynamics NAV

Microsoft Dynamics NAV is an Enterprise Resource Planning (ERP) solution that is used by over 118,000 organisations throughout the world.

Dynamics NAV gives the companies the power to unify disparate systems delivering the control to manage finances, people and operations from order processing through to production and delivery.

Why Technology Management?

Working for a thriving Microsoft Partner, you can be sure that you'll be joining a growing company with a great ethos for providing their employees with the best working conditions, ongoing training and prospects for your future.

Principle Duties

  • Answering and logging calls and emails regarding system issues and assigning the correct priority, obtaining and logging the information needed.
  • Providing first line assistance that leads to the successful resolution of cases.
  • Working with second line support and the consulting/development teams to reproduce the issues and determine the cause then communicate the actions needed to allow speedy resolution.
  • Communicating the status of outstanding cases and the plans for their resolution.

The Person

Degree

  • Ideally Computing for Business / IT or Business degree but other degrees considered.

Essential Skills

  • Basic accounting and common business practise knowledge
  • Problem solving/analytical mind
  • Great communication and customer handling skills
  • Ability to understand & learn software & processes quickly

Desirable Skills

  • Remain calm under pressure

Overview

  • Working Hours: Full time, 08:45 - 17:15 with one hour lunch break
  • Location: Central Wolverhampton
  • Duration: Permanent

Benefits

20 days annual holiday plus 1 day for each calendar year of service up to 25 days
  • 1 additional days holiday for every 6 months not sick
  • 8 additional days for bank / public holidays

Apply

If you think you have what it takes, get in touch today.

 

Send Application   Contact Us