Technology Management
 
 

 

Pegasus Opera 3 Support

In addition to the software manufacturer's standard maintenance cover, Technology Management offers comprehensive support for Pegasus Opera systems.

Our unique approach to support goes much further than the traditional telephone helpdesk. For example, our system reviews and knowledge workshops equip your users to find better ways of using your systems and challenge you to seek more profitable working practices.

We like to challenge ourselves too. Our team of qualified support professionals maintain a continuous training programme to hone the skills you rely on.

Software support from Technology Management includes:

  • Telephone Helpdesk:
    Direct access to our experts all trained to support our suite of solutions and ready to solve your system problems. The team can be contacted 8.45am - 5.15pm, Monday to Friday.
  • Remote Support:
    We can diagnose and solve problems faster with secure, remote access into your systems. Most system updates and enhancements are possible using our remote access technology.
  • System Reviews:
    Make your system work harder for you with regular 'challenge sessions' conducted at the start of your contract and at regular intervals thereafter.
  • Knowledge Workshops:
    You'll have access to complimentary training sessions that share system best practice with your system administrators and power users
  • Solution News:
    Stay informed of software developments that may give you a competitive advantage through our blog, Software Answers magazine, seminars and annual Technology Expo.
  • Free Development
    An inclusive amount of our system developers' time for minor system changes.

Get in touch

Contact Technology Management today to make the most of the comprehensive services we provide to our ever growing clients.

 

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