Technology Management


Pentalver Cannock Ltd

Industry: Manufacturing

Solutions: Pegasus Opera II

"It was 16-bit software and a bit clunky to use, so we decided that the DOS-based system couldn’t cut it anymore."
"Left us with no audit trail and few control mechanisms."
"At the time we’d worked with Technology Management for a couple of years. We were happy with what we were getting and there was no need to change."John Fletcher, Accountant
"Upgrading was straightforward. It was pretty much overnight."Andrew Gallimore, HR, H&S & Quality Manager
"Pegasus Opera speeds up my job without a doubt. People pick Pegasus up very quickly which is such a big bonus. It’s a lot more logical."John Fletcher, Accountant
"It’s always good to know that you’ve got people on the end of the phone, especially during Payroll Year End. I’m 99% confident that if there is a problem it will get it resolved there and then."John Fletcher, Accountant
"XRL is fantastic. I love it! I produce all my reports using it. The time and effort that saves is just untrue."John Fletcher, Accountant
"We’ve been able to manipulate it easily to get it to do what we want. It’s reduced a lot of the paper work and helped us keep control."Andrew Gallimore, HR, H&S & Quality Manager
"Personnel is working really well. We’ve got all disciplinary meetings recorded on there; absences; training [...] it maps everything for us."
"We’ve set up XRL to produce reports to show when training is coming up for renewal, when employees are due to retire and because it’s linked to Payroll we know it’s bang up to date. It’s a big group talking point at the moment."Andrew Gallimore, HR, H&S & Quality Manager

Pentalver Cannock Ltd is the UK’s leading container haulage, storage, repairs and refrigeration services company. Annually they turn over more than £25m and employ over 400 employees.

Pentalver Cannock Limited is one of five storage sites within the Pentalver Group in the UK, making up a third of the Group’s revenue and half the workforce. Recognising the need for a storage facility in the Midlands to support UK container movements, a new 28-acre Cannock site opened in September 2007. The facility benefited from £13m investment in state- of-the-art facilities and technology.

The impressive new location can store 5000 containers and has a fleet of over 200 trucks and 300 trailers that are serviced by the site’s own VOSA registered MOT centre. As manufacturers continue to move production overseas and demand leaner JIT (just in time) practices, it won’t be long before the Pentalver Cannock site reaches peak capacity.

In support of the site’s readiness for increased demand, it was decided a re-evaluation of their IT systems was necessary to ensure optimum efficiency.

The approach

The Group uses a bespoke system called PDS to manage movement and maintenance of its containers. As some of the Group has grown through acquisition, each site also has its own systems for managing its personnel and finances.

Before the review Pentalver Cannock Ltd relied on old technology — Pegasus Opera 16 — for managing the site’s accounts. John Fletcher, Pentalver Cannock Ltd’s accountant comments:

The site’s fleet maintenance requires careful management of spare parts and stock. Before upgrading, they relied on another DOS-based system to handle stock, which, John said,

It was evident the site’s software systems warranted an upgrade. Pegasus Opera 16 had served the business well so upgrading to Pegasus Opera was the natural choice. The team were invited to a demonstration of Pegasus Opera and were won over by the added functionality, modern Windows interface and additional modules. The software presented exciting new possibilities. The team decided to continue the good working relationship with Technology Management. John adds:

The solution

Pentalver Cannock Ltd chose to upgrade from Pegasus Opera 16 to the latest version of Pegasus Opera, adding new modules to their core system.

The XRL reporting module now enables John and his team to export data from Pegasus Opera to Microsoft Excel for further analysis. Once a link from Pegasus Opera II has been made to Microsoft Excel, it’s simply a matter of click a button to refresh the report with the latest data from Pegasus Opera II.

The old stock system was replaced with the Pegasus Opera stock management module, with spare parts and stock being replenished using the purchase order processing module.

Using the Pegasus Opera Payroll and HR module enabled the site to have more control over their employees, helping Andrew Gallimore, the site’s HR, H&S & Quality Manager, to manage training, absenteeism, tax, pensions and general administration.

Of the transition to the new software process Andrew says:

Solution benefits

John and the team are delighted with the results of upgrading. For a previous company John had used Sage Line 50, but he’s now a Pegasus convert:

Even when John has a problem, Technology Management’s support is only a call away.

Reporting has been made much easier, too. John explains:

The new stock management module has also proved worthwhile. Andrew explains:

Andrew has also been impressed with the Pegasus Payroll and HR module, which is attracting attention from other parts of the group. Andrew adds:

Links have also been created between Pegasus Opera and the Group’s bespoke system. CSV files are imported into Pegasus Opera, enabling fast file transfers for invoicing. John adds:

"That link could save us hours and hours."John Fletcher, Accountant

Future Challenges

Dealing with growth is the biggest challenge Pentalver faces, though it’s not without plenty of competition.

The introduction of Pegasus Opera has enabled Pentalver Cannock Ltd to improve how they manage and control the processes, which in turn helps them to continue to refine what they’re doing.

Plans are currently underway to streamline the process of sending invoices, statements and remittances to customers using email – something Pegasus Opera can do with ease. This small change alone will help reduce postage costs, save paper and possibly reduce average debtor days.

With a modern Pegasus Opera system in place, Pentalver Cannock Ltd now has a strong foundation for managing their growth over the coming years.

Growing forward

If you're interested in integrated ERP solutions for your business, contact us today. To learn more about Pentalver, visit their website,


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