24th NOVEMBER 2021

Customer Day 2021

On the road to efficiency

An ever-more efficient business is the dream destination for all businesses but how do you get there?

Every day you see for yourself the power of Microsoft Dynamics 365 Business Central & Microsoft Dynamics 365 Sales, Marketing & Customer Service (aka CRM) and the difference that it has made to your business. Now is the time to take a day out to explore what else can enhance your Dynamics journey and drive your efficiency to the next level.

We can help you to navigate through whatever is thrown at your business, whether that’s lack of insights, an inefficient shopfloor, unreliable data and much more…

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Dynamics Map
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We are staying virtual!

You asked and we’re delivering! This year’s Customer Day will again be entirely online in response to customer feedback. So settle into the comfort of your own home, office desk or even your local coffee shop to benefit from more sessions and more partner solutions - without the restrictions of physical rooms and numbers. We can’t wait for you to join us!

Agenda

9.30am | The Keynote

Our Directors give you the latest updates about us, the Microsoft Dynamics platform and what you can expect going forward. If you've attended our Keynote during previous years, you'll know this is a session you don't want to miss!
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11.15am | Breakout Session #1

Please pick one from the sessions below

01
Global supply chain disruption - how to respond to the constant uncertainty
02
Kick-start your journey to Business Central v19 and get prepared for SaaS with the AppReady Process
03
Everyday is a school day! Explore Tecman training and our brand new online learning platform
04
What's new for manufacturing? Find out how to capacity plan like a pro with BC & Clever MES
05
Quickly create apps to plug those ERP and CRM gaps with Power Apps - no dev skills required!
06
Customer and Supplier Self Service now a reality with the help of Power Portals
07
Pick, pack, ship in a flash! Learn how to manage your warehouse, shipping & containers effectively
08
10 reasons why Tecman customers contact support & how you can sometimes resolve your own problems
09
Explore the licencing options available and save money by finding the most cost effective one for you!
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12.00pm | Breakout Session #2

Please pick one from the sessions below
01
Discover how to use materials planning the right way all whilst using BC!
02
Manage customer returns from transaction and relationship perspective using BC and CRM
03
What's new in Power BI? A rundown of the latest Tecman products and services available.
04
There's an app for everything! Explore how to find reliable apps in AppSource to expand your BC
05
How to be SaaS Smart! Monitoring and maintaining your system in SaaS
06
Giving the right data to the right people with the right permissions in BC
07
Always open for business! Explore the different e-commerce platforms available
08
Driving customer confidence through effective management and visibility using Dynamics 365 CRM apps
09
Achieve cross application automation for business processes and tasks with Power Automate
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1.30pm | Breakout Session #3

Please pick one from the sessions below

01
Keeping an eye on your cashflow! Learn how Clever Credit expands the standard credit functions in BC
02
Always open for business! Explore the different e-commerce platforms available
03
Everyday is a school day! Explore Tecman training and our brand new online learning platform
04
Quickly create apps to plug those ERP and CRM gaps with Power Apps - no dev skills required!
05
What's new for manufacturing? Find out how to capacity plan like a pro with BC & Clever MES
06
Pick, pack, ship in a flash! Learn how to manage your warehouse, shipping & containers effectively
07
Global supply chain disruption - how to respond to the constant uncertainty
08
Driving customer confidence through effective management and visibility using Dynamics 365 CRM apps
09
Maximise your digital marketing in a post-pandemic world with emails & events
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2.30pm | Breakout Session #4

Please pick one from the sessions below

01
What's new in Power BI? A rundown of the latest Tecman products and services available
02
Manage customer returns from transaction and relationship perspective using BC and CRM
03
There's an app for everything! Explore how to find reliable apps in AppSource to expand your BC
04
Explore the licencing options available and save money by finding the most cost effective one for you!
05
How to be SaaS Smart! Monitoring and maintaining your system in SaaS
06
Giving the right data to the right people with the right permissions in BC
07
10 reasons why Tecman customers contact support & how you can sometimes resolve your own problems
08
Customer and Supplier Self Service now a reality with the help of Power Portals
09
Achieve cross application automation for business processes and tasks with Power Automate
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