EVENT DETAIL

Introductory seminars

Transform your operations with a complete business software solution – Microsoft Dynamics 365 Business Central

Wednesday, 8th July 2020, 9:30am - 12:30pm

Here's an outline of the agenda for this event:

9:00am - Registration
Registration will commence with light snacks with cold/hot drinks

9:30am - Welcome & Introduction

9:45am - Microsoft Dynamics 365 CRM - Managing Customer Engagement Effectively

  • Marketing management
  • Pipeline management
  • Account management
  • Targets & Goals
  • Integration to Outlook

10:00am - Transform your processes with a complete business software solution – Microsoft Dynamics 365 Business Central:
Based on the real-life experience of other companies in the Manufacturing & Distribution industries, this presentation will cover how a single, integrated Microsoft Dynamics Business Central based solution can:

  • improve order accuracy, cut admin and dramatically reduce transaction costs via integrated EDI and web trading
  • maximise margins with lower production costs via real-time shop floor data collection
  • reduce stock and improve customer responsiveness with a streamlined pick, pack and ship cycle
  • streamline common tasks, reduce paper forms and enforce accountability with simple business process workflows
  • improve decision-making with fast & flexible reporting/dashboards
  • go from quote to cash without leaving your inbox

10:45am - Coffee Break

11:00am - Transform your processes with a complete business software solution – Microsoft Dynamics 365 Business Central:
Presentation continues

11:45am - Transform your processes with Dynamics 365 CRM

  • Customer service – managing queries effectively
  • Non-conformance process management
  • Sample management
  • New product development
  • Customer insights

12:15pm - Summary & Close

12:30pm - Lunch & Learn
For those who wish to stay and discuss their own business case for implementing Dynamics 365 Business Central, our presenters will be available after the seminar ends.