EVENT DETAIL

Introductory seminars

Shop Floor to Top Floor with Microsoft Dynamics 365

Wednesday, 16th September 2020, 9:30am - 11:05am

Here's an outline of the agenda for this webinar event:

9:30am - Welcome & Introduction

9:40am - Transform your Sales Floor with Dynamics 365 CRM

  • Marketing management
  • Pipeline management
  • Account management
  • Targets & Goals
  • Integration to Outlook

9:50am - Transform your Shop Floor with Dynamics 365 Business Central:

  • Improve order accuracy, cut admin and dramatically reduce transaction costs via integrated EDI and web trading
  • Maximise margins with lower production costs via real-time shop floor data collection
  • Reduce stock and improve customer responsiveness with a streamlined pick, pack and ship cycle

10:15am - Break

10:20am - Transform your Top Floor with Dynamics 365 Business Central:

  • Streamline common tasks, reduce paper forms and enforce accountability with simple business process workflows
  • Improve decision-making with fast & flexible reporting/dashboards
  • Go from quote to cash without leaving your inbox

10:45am - Transform your Service Floor with Dynamics 365 CRM

  • Customer service – managing queries effectively
  • Non-conformance process management
  • Sample management
  • New product development
  • Customer insights

10:55am - Summary and Q&A

11:05am - Close