Dynamics Customer Day 2018

Wednesday 14th November, The MTC, Coventry CV7 9RD

Big changes, with an even bigger focus on you

With the launch of Dynamics 365 Business Central, this year sees one of the most significant changes to the latest version of Microsoft Dynamics. We’re also faced with more regulatory changes (with Making Tax Digital following quickly on the heels of GDPR) and ever more opportunities to further streamline business processes with new tools and artificial intelligence.

With so much change and opportunity in the world of Dynamics, we want you to make the most of your day! We’re starting a little earlier and there will be more breakout sessions than ever before – including a “Leadership Track” for business leaders.

There’s also the new “Product Expo” which will feature a host of complementary software providers and an expanded “Advice Hub” which will give you the chance to quiz our Dynamics experts that have been drawn from across our support and consultancy teams.

Sana Commerce
Schouw Informatisering
Jet Global
Clever Dynamics
Dassault Systemes


Registration, Product Expo & Advice Hub Open

We'll be ready and waiting with our Product Partners, Consultants and Support teams to answer any questions you may have.



Welcome & Introduction

Our main session will begin - with Liam Walton getting you ready for what's to come.


Keynote Presentation

Our main session will begin - with James Crowter and some of our consultants getting you up-to-date with everything Dynamics.



Comfort Break

A quick break before you get your hands into your chosen breakout sessions. Our Partners and team of Consultants will be available for Q&A's.


Breakout Session 1

You'll have 9 breakout sessions to choose from - we list them below!




Refreshments and another break for you to quiz our Dynamics experts!


Breakout Session 2

Another 9 breakout sessions to choose from - we list them below!



Comfort Break

Some extra time to spend with our product and business process wizards!


Breakout Session 3

Your last set of breakout sessions to choose from - make the most of the day!




We close a little earlier to let you beat the traffic! We won't have an "official end" to our Dynamics Customer Day, but for those who wish to stay, our Partners and the rest of our team will be available for Q&A's.

Even more breakout sessions

With such an extensive range of breakout sessions to choose from, not every breakout is available in every session. So, you and your colleagues will need to plan out who best attends each session and when!

The new dedicated “Leadership Track” is for business leaders who need to focus on the strategic rather than the specific; as well as understand what effect Dynamics should be having on your business and what’s needed to make it happen.

Led by James Crowter, the Leadership Track will help crystallise your vision of what your future systems will deliver and the opportunities that will be created for your business. With his world leading knowledge of the future for Dynamics and his experience of business and business change, James will separate the hype from the reality to give you an advance preview of what the future looks like.

These sessions have been designed with 30 minutes of presentation followed by 20 minutes of question and answers between James and your leadership peers. If you are responsible for your business performance, we suggest you won’t want to miss them.

112:00pm Breakouts
  • Making Tax Digital with Dynamics NAV/365 BC
  • Dynamics NAV upgrades – the simpler way!
  • What’s new in Dynamics 365(CRM)
  • Our 20 top tips for using Dynamics NAV
  • Delivering more with Microsoft Flow & PowerApps
  • Improved reporting and analytics with Jet
  • Working better together with Microsoft Teams & Office 365
  • Consistently control & audit within Dynamics NAV
  • Leadership Track: Dynamics Business – Making your plan
22:00pm Breakouts
33:45pm Breakouts
Our customer day is a must-attend for anyone who's serious about wanting to drive their business(es) forward in ever-demanding marketplaces.

Sana Commerce helps companies leverage the business logic and data stored in their Microsoft Dynamics systems in powerful, beautifully designed and user-friendly web stores.


Accelerate your finance process with integrated Document Capture and Expense Management for Dynamics NAV & Dynamics 365 Business Central.


PlannerOne delivers powerful, visual production planning & scheduling for Dynamics NAV users.


Food specific software for food processors and distributors using Dynamics NAV and Dynamics 365 Business Central.


Dynamics NAV & Dynamics 365 Business Central reporting, analytics and budgeting embedded within the familiar Excel environment.

With Clever Dynamics, deliver Apps directly into your Dynamics 365 Business Central system to streamline or add a new dimension to existing processes.

The Manufacturing Technology Centre

Located just two minutes off Junction 2 of the M6 (on the outskirts of Coventry), the Manufacturing Technology Centre is a state-of-the-art conference venue.

Getting to The MTC

It’s also just 30 mins drive from Birmingham Airport or 20 minutes from Coventry railway station by taxi. If using a sat nav, please use the postcode CV7 9RD. When you arrive, our Dynamics Customer Day is being held in the Training Centre which is the building to the left as you approach the campus.

Staying over?

DoubleTree by Hilton

inc VAT, B&B

Paradise Way,
Walsgrave Triangle,
Coventry CV2 2ST

01276 841016

Holiday Inn

inc VAT, B&B

Hinckley Road,
Walsgrave Triangle,
Coventry CV2 2HP

0871 9429021

Premier Inn

inc VAT, B&B

Gielgud Way,
Cross Point Business Park,
Coventry CV2 2SZ

0871 527 8272

Get in touch


St Mark's Church
St Mark's Road
Wolverhampton WV3 0QH


19 Kingsway House
Team Valley
Gateshead NE11 0HW

Call: 01902 578 300
Skype: Call now

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VAT No. GB559725692

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