Microsoft Dynamics NAV training course:

Introduction to sales order management

- for Microsoft Dynamics NAV

This course will give anyone starting to work in the Sales area a sound overview of the documents, data sources and processes within standard Microsoft Dynamics NAV.

From initial enquiry, to order promising and after sales, we look at how to offer your customers the best level of service and work in the most efficient ways. We will explain how to work with Sales Prices, Sales Line Discounts and Invoice Discounts to ensure your customer gets the correct information.

We will also look at how to work with stock level issues, exploring Item Availability, Item Substitutions and working with Reservations; finishing off with a look at the tools to help you update the Sales Prices or the Item Prices.

The course will be hands on and practical. Making use of a standard demonstration database, attendees will work in both the Dynamics NAV desktop client and also the Dynamics NAV web client.

Comprehensive course documentation to take away will ensure you maximise the value of this course when back in your workplace.



Who’s it for?

Sales order processors.



1 day

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