EVENT DETAIL
Introductory seminars
Transform your operations with a complete business software solution – Microsoft Dynamics 365 Business Central
Wednesday, 8th July 2020, 8:30am - 11:30am
Here's an outline of the agenda for this event:
9:00am - Registration
Registration will commence with light snacks with cold/hot drinks
9:30am - Welcome & Introduction
9:45am - Microsoft Dynamics 365 CRM - Managing Customer Engagement Effectively
- Marketing management
- Pipeline management
- Account management
- Targets & Goals
- Integration to Outlook
10:00am - Transform your processes with a complete business software solution – Microsoft Dynamics 365 Business Central:
Based on the real-life experience of other companies in the Manufacturing & Distribution industries, this presentation will cover how a single, integrated Microsoft Dynamics Business Central based solution can:
- improve order accuracy, cut admin and dramatically reduce transaction costs via integrated EDI and web trading
- maximise margins with lower production costs via real-time shop floor data collection
- reduce stock and improve customer responsiveness with a streamlined pick, pack and ship cycle
- streamline common tasks, reduce paper forms and enforce accountability with simple business process workflows
- improve decision-making with fast & flexible reporting/dashboards
- go from quote to cash without leaving your inbox
10:45am - Coffee Break
11:00am - Transform your processes with a complete business software solution – Microsoft Dynamics 365 Business Central:
Presentation continues
11:45am - Transform your processes with Dynamics 365 CRM
- Customer service – managing queries effectively
- Non-conformance process management
- Sample management
- New product development
- Customer insights
12:15pm - Summary & Close
12:30pm - Lunch & Learn
For those who wish to stay and discuss their own business case for implementing Dynamics 365 Business Central, our presenters will be available after the seminar ends.