EVENT DETAIL

Introductory seminars

Webinar: Getting and keeping customers with Microsoft Dynamics 365 CRM

Tuesday, 21st June 2022, 10:00am - 12:10pm

Do you know how many touchpoints you have to make until a prospect becomes a customer?

... A minimum of 8!

In sales and marketing, every interaction counts. Whether that's email marketing, social media posts, event invitations or an SMS campaign. But what if those 8 touchpoints weren't enough? And you needed 10, 20 or even 40 interactions before securing a meeting or sale?

Do you have the software to keep track of all those touchpoints and interactions?

Do you know how engaged your prospects are?

At what stage are they ready to become a customer?

Have you got a hold of this information in order to tailor your next move?

By having complete visibility of all of your customer data, from activity engagement, right through to customer service issues and whether you're hitting your service KPI's to improve the customer journey; it all adds up in helping you get and keep your customers.

With Microsoft Dynamics 365 CRM, you can guarantee the answer to all of those questions is a firm ‘YES’.

Discover how to track every minute little touchpoint, from start to finish, to understand at what point a prospect becomes a customer, as well as building on customer relationships and nurturing those with email marketing, staying connected with your audience via social media, improving credibility through awareness campaigns and so much more in this free and virtual webinar on 'Getting and keeping customers with Microsoft Dynamics 365 CRM'. 

The session will run as follows:

10:00-11:00 am: Demonstration into Microsoft Dynamics 365 Marketing and Sales

11:00-11:10 am: Break

11:10-12:10 pm: Demonstration into Microsoft Dynamics 365 Customer Service

 

To discover how to get and keep your customers with Microsoft Dynamics 365 CRM, register today to join us on the 21st of June at 10:00 am.