Webinar: Understanding Power Virtual Agent & Bots with Omnichannel in Microsoft Dynamics CRM

Because we are all so used to a world that is instant; instant information, instant messaging, instant replies - customers expect the same too. Both customers and suppliers want to reach out to you in an easy and quick way, and sometimes emails just don't cut it.

However, the ability to use a ‘chat’ system on a webpage is naturally more appealing to your customers/suppliers/prospects/website visitors and will be used way more than you originally imagined.

In this 45-minute session, you will discover exactly how you can benefit from the Power Platform, along with Omnichannel apps from Microsoft Dynamics 365 Customer Service to provide better communication within your CRM system. Manage, capture and monitor all enquiries, at all times of the day, 7 days a week.

Sign up to this 45-minute, information session today!