EVENT DETAIL

Online customer workshops

Webinar: Getting the most out of your Customer Support Portal

Thursday, 24th March 2022, 10:00am - 11:00am

At the beginning of 2022, we rolled out our brand-new Customer Support Portal to all of our Tecman customers and invited your key contacts and super-users to take advantage of the new, more self-sufficient way of gaining Dynamics support.

But, like anything that is newly launched, it can take some time to know what you’re able to do and how to do it – which is why we’re running this free and virtual 45–60-minute workshop, so you can get the most out of your Customer Support Portal.

We’ll cover everything from logging and monitoring a support ticket, right through to getting instant answers to your questions, no matter how technical the issue or even how late in the day; as the Customer Support Portal contains a 24/7 Knowledge Hub that is constantly updated and developed with extensive articles and ‘how-to’ guides.

So, to get the most out of your new Customer Support Portal for a more self-sufficient and instant journey, join us for this workshop.