Displaying items by tag: dynamics365crm

How to fully utilise the Canvas apps within a Model-Driven app when collecting data from an external source and recording it inside DataVerse. 

Dropped in Dynamics 365 CRM

With the old Categorisation search being disabled, it's time to get our heads around the new Relevance search and this is how you do it!

Dropped in Dynamics 365 CRM

Explore one of the many functionalities and benefits of Microsoft Teams, with expert CRM consultant.

Dropped in Dynamics 365 CRM

With the advent of Power Automate (Formerly Microsoft Flow), the way we as Dynamics 365 Consultants think about and handle automated task within CRM has changed significantly.


One of the more common automations that people set up and then just forget about are Automatic Record Creation rules and Service Level Agreements.

Dropped in Dynamics 365 CRM

Your customers are the lifeblood of your business, so it’s essential that your customer service team are seen to be proactive and responsive in navigating them through the support life cycle.

Dropped in Dynamics 365 CRM

We now have Word templates in Dynamics 365 which are so much better than previously. In fact, you can learn how to use them in a few simple steps.

Dropped in Dynamics 365 CRM

With Dynamics 365 Marketing, you will be able to uncover the insights related to the Email that you have sent out. You’ll be able to see the Unique Opens, Clicks, Click through-rate, Open-rate and so much more.

Dropped in Dynamics 365 CRM

It’s July, and in the world of Dynamics 365, this means the release of the Wave 2 Roadmap and hours of people like me consuming updated features and scheduling diary dates for early release previews so we can try out the new cool features before letting them loose on our customers.

Dropped in Dynamics 365 CRM

With over double the bookings for the sequel, we’ve been compelled to run it again. Yes, our virtual Dynamics Sofa Summit is back again… with a twist. 

Dropped in Dynamics 365 ERP

What are you trying to achieve with your marketing efforts? Are you just trying to hit 50 attendees to satisfy a KPI? Or, are you trying to attract a targeted audience with a vested interest in your product?

Dropped in Dynamics 365 CRM
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