Boosting efficiency and improving customer service levels with Microsoft Dynamics 365 Business Central
Plastipack is a manufacturer of high-performance cover materials for swimming pools and water storage solutions whose products are exported across the globe.
As the industry leaders in product innovation and quality, they wanted to take the same approach to their internal systems and processes.
With Microsoft Dynamics 365 Business Central from Tecman they have streamlined their operations and improved customer service levels with accurate, real-time visibility of orders, production and stock availability.
Manual data entry and tiresome paperwork have been almost eliminated with their business information accessible at the touch of a button, at any time. This has freed up the team to focus on increasing sales, reducing costs and delivering extra value to their customers.
They also chose to implement a number of Tecman’s Clever Dynamics apps, integrated to Business Central. They use Clever MES and Clever WMS Devices for enhanced control of their shop floor, warehouse and shipping.
Steven Jones
Training Development Manager
Steve Harris
Finance Director
Stephen Daly
Customer Service Manager