Technology Management
 
 

 

What is Microsoft Dynamics 365?

Dynamics 365 is Microsoft's new offering of business solutions software in the cloud.

The new solution combines technology already found in Office 365 and the Microsoft Dynamics ERP and Dynamics CRM solutions in a completely new format.

Dynamics 365 will give you the flexibility to purchase the solutions you need, when you need them. In other words, you can make your business smarter, faster, and more agile with integrated applications you can build on as your business grows.

 
 

Plug and Play ERP is coming

Dynamics 365 has 7 components - pick and choose what you need and get started

 

Dynamics 365 for

Sales

Sell more, faster with Dynamics 365 for Sales. It brings digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue.

 

Dynamics 365 for

Customer Service

Offer better customer service, leading to loyalty. Dynamics 365 for Customer Service unifies how people experience your business—across self-service, peer-to-peer service and assisted service.

 

Dynamics 365 for

Operations

Increase your speed of doing business. The complete ERP tools in Dynamics 365 for Operations provide global scalability and digital intelligence to help you grow at your pace.

 

Dynamics 365 for

Financials

Get a complete business and financial management solution for small and medium-sized businesses. Dynamics 365 for Financials makes ordering, selling, invoicing, and reporting easier—starting on day one.

 

Dynamics 365 for

Field Service

Turn service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimised scheduling to predictive maintenance.

 

Dynamics 365 for

Project Service

Run your project-based business more productively and profitably using Dynamics 365 for Project Service Automation. It helps you successfully manage your projects—and satisfy your clients.

 

Dynamics 365 for

Marketing

Attract, engage, and retain customers with Microsoft Dynamics 365 for Marketing by Adobe Marketing Cloud. Make every marketing interaction intelligent to deliver more personalised content and experiences.

 
 
 

Smarter integration, directly from Outlook

Calling on the familiar look and feel of Microsoft Word, Excel and Outlook.

Dynamics 365 in Outlook

Dynamics 365 is built on a common data model that makes its applications incredibly user friendly.

The applications allow users to go about their day-to-day activities from inside the programs they use most often but with all the enhanced functionality of an ERP or CRM system; so for example, your users can go from quote to cash without leaving their inbox.

Dynamics 365 also includes business intelligence tools like Microsoft Power BI and Cortana Intelligence Suite advanced analytics - directly embedded within your business processes, giving you the ability to monitor an report in real-time.

 
 

Dynamics 365 in motion

Seeing is believing - experience intelligent ERP in action.

 

Video

Overview of Microsoft Dynamics 365

The first look at the next generation of intelligent business applications - delivered in the cloud.

 

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Video

Transforming Products and Businesses

Experience increased productivity through application and platform integration with Dynamics 365.

 

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Video

Purpose Built for you and your Business

Enhance performance and enable your organisation’s growth and transformation with Dynamics 365.

 

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