SwappingDynamics 365 Business Central supportDynamics NAV supportDynamics 365 CRM supportpartner

If you're already using Dynamics 365 Business Central, switching your support to Tecman is the simplest and fastest option. There’s no need to change your licenses or migrate your data. We’ll complete a discovery phase and a system health check before onboarding you as a fully-fledged support customer, doing everything to ensure a headache-free handover.

Dynamics NAV is exiting extended support in 2028, so now’s the time to find a partner who can lead your transition to Business Central. An unsupported system can leave your ERP vulnerable to collapse. Let us take a look at your system, make tailored recommendations, and implement a full plan to help you switch from NAV to Business Central with minimal disruption, before it’s too late.

If your Dynamics 365 CRM support partner isn’t speaking your language, switch to Team Tecman. We’ll review your system, pinpointing issues and opportunities to get more out of your investment in Microsoft’s CRM platform. Plus, we’ll pay careful attention to Business Central integration and any customisations at the technical review stage to make sure your move to Tecman support is as stress-free as possible.

Moving your support to Tecman takes roughly six weeks, but the exact timeline for swapping Dynamics 365 support will be different for every customer. It all depends on the complexity of your system, your team’s readiness and how quickly we’re all available to come together for discovery sessions.

While we can’t commit to specific dates from the get-go, we do guarantee a customised transition plan and regular updates to keep you informed throughout. If one thing’s for certain, we’ll always try our hardest to make this a hassle-free process.

Absolutely! As your support partner, we want to take as much pressure off you as we can, so we’ll coordinate the transfer of your Microsoft licenses from your current partner to us.

Once this has been done, we’ll become your ‘support partner of record’, which gives us full rights to manage your system and any future renewals on your behalf.

We understand that service disruption will be a worry for anyone swapping support services, but our initial discovery sessions will hopefully make it feel a lot less daunting.

You’ll get a structured onboarding plan with clear milestones to show how the full transfer process will unfold. You’ll also have a dedicated onboarding contact to guide you and answer any questions you may have, with regular meetings to ensure you’re kept up to date throughout.

We know Microsoft updates can sometimes break custom code, so our team carefully checks your integration and customisation code to eliminate risk and make sure your system stays up and running when it’s time to make the switch.

Existing problems with your system can cause headaches and, let’s be honest, probably lead to you delaying your move to a new support partner.

Discovery and technical review will help us get to the bottom of any issues you’re facing, and we will always work with you to resolve the most critical ones before we move you to Tecman support.

Whether it’s system fixes, reconfiguration or training your team, we’ll do whatever we can to get you back on track.

Typically, we share the cost of the discovery and documentation phase with you. Any billable amount will be agreed and included in your project proposal.