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Consistency is key to building trust with your customers
Sending out a random newsletter or blog post to help them out simply doesn’t cut it anymore. Excellent service comes from proactively delivering answers when customers need you most. Not once or twice… over and over again. Microsoft Dynamics 365 CRM will provide you with the solid foundation to always deliver.
Seize new opportunities
Create a culture of collaboration across
your business to capitalise
on the opportunities
that will drive growth and revenue!
Build relationships with personal engagement
Ensure you never drop the ball with your customer.
Engage at the right time and build and maintain the relationships that matter!
One version of the truth
Deliver accurate answers to your customers, quickly and confidently. Avoid the nightmare of being caught on your heels and guessing your way through
How the Tecman Marketing Team use Dynamics 365 CRM
Ever wondered what the world of Microsoft Dynamics 365 CRM looks like? At Tecman, we don’t just support the system, but we utilise it every day too. From nurturing customer relationships, right through to building and managing events, whatever marketing campaign we are working on here at Tecman, we do it all through Microsoft Dynamics 365 CRM – so why not take a look and see what we get up to?
Proactively respond to your customers with a unified system
We’ve been in the game 28 years, so we know that when a customer gets in contact with you, they always want to know if you understand their challenge and how you can address it.
Now, you’re wondering how Dynamics 365 CRM solution can help you with that:
- Delve into the full history of previous interactions, so you can see what products or services they’ve bought from you
- No customer wants to be part of a game of Chinese whispers, so avoid repeating yourself with one centralised hub of information
- Avoid sending the wrong product or person to the wrong place at the wrong time. Send members of your team that your customer already trusts
When it comes to customer relationship management, the minute you rest on your laurels, your competitor won’t have an issue in luring your customer elsewhere. Microsoft Dynamics 365 CRM is the scalable, future-proof solution that provides our customers with the insight to successfully manage their sales, marketing, customer service and more in one centralised hub.
We’ve recently implemented Dynamics 365 Marketing with Tecman, we worked with Tecman for the initial configuration and then delivered our first event and set of communication through the tool. Not only have we managed to get to grips with the tool quickly, but our first event and communications managed through the tool has led to a sizeable sale, and an opportunity to obtain a new strategic partnership for the business. We are very impressed with how the App has delivered success so quickly for us at a much lower cost than our previous solution and with better analysis. We look forward to getting even more value from the tool in the future.
Interested in Dynamics 365 CRM?
If you're interested in deploying Dynamics 365 CRM, get in touch with us and kick-start the process to empower your sales team.