Microsoft Dynamics 365/CRM training course:

Overview & Keyskills

- for Microsoft Dynamics 365 / CRM

This course is aimed at helping new and existing users get to grips with the fundamental features of Dynamics 365/CRM.

Description

We will start off by giving users an overview of what a Customer Relationship Management solution is designed to do before taking you on a tour of the user interface and the various ways to navigate around the system. We’ll then delve into how to create and work with the different records and activities as well as showing users how they can access and work with Dynamics 365/CRM directly within Outlook.

We’ll also cover topics like how you can build your own personal views so users can access the data they need quickly and efficiently.

When you join us for this course you’ll also receive:

  • 100+ page course booklet with detailed images and clear examples to support you after the course has finished
  • Access to (unlisted) YouTube playlists with over 50 high quality videos that support the course content;

The course is not job role specific, it will suit any Dynamics 365/CRM or Dynamics CRM 2016 user and is designed to help you build up knowledge and confidence to get the most out the application.

Please note users attending this course will be trained in a Dynamics 365/CRM environment, but the skills gained will also be applicable to Dynamics CRM 2016.

Prerequisites

None.

Who’s it for?

General Microsoft Dynamics 365/CRM users or Dynamics CRM 2016.

Register

This course runs from 9.30am - 4.30pm. We will announce new dates soon - but in the meantime, please suggest a date and we'll try our best to accommodate. Register now:

Ask

"George was excellent in his presentation, patience and flexibility of the content delivered"

Carol, Wyevale Nurseries

Location

Overview

1 day
£250

Get started

Invalid Input

Please let us know your name.

There's a problem with this field

Please check your number

Invalid Input

Invalid Input

Please let us know your message.

Protected by GDPR. We'll never share your data.

Get in touch with one of the UK's best Microsoft Dynamics partner

Start your journey towards excellence with Microsoft Dynamics 365

Let us know your details and we'll get in touch with you to learn how we can transform your business processes and operations with Microsoft Dynamics 365 Business Central & Dynamics 365 Customer Engagement:

*

*

*

*

*

*

Protected by GDPR. We'll never share your personal data.

0
Years established
0
Happy customers
0
Projects
0
People supported
Brandauer
Pipers Crisps Co
Aden + Anais
Costa Coffee
Charlton & Jenrick
World Animal Protection

Get in touch

Wolverhampton

St Mark's Church
St Mark's Road
Wolverhampton WV3 0QH

Newcastle

19 Kingsway House
Kingsway
Team Valley
Gateshead NE11 0HW

Call: 01902 578 300
Skype: Call now

Co. Reg. 03100541
VAT No. GB559725692

Follow us

If you want even more, you can stalk us on any of our social media platforms: