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“Microsoft Dynamics 365 CRM allows us to help people in desperate need, as quickly as possible”

Act on Energy is an award-winning energy advice charity offering free, impartial energy advice over the phone and in-person to residents across Worcestershire, Warwickshire and the wider West Midlands.

Each year they help thousands of people who are living in fuel poverty – as well as supporting residents and organisations with energy efficiency advice to enjoy warmer and safer homes and work environments. By supporting carbon reduction through both advice, training and education, Act on Energy is committed to achieving a net-zero carbon community in a just and fair way – ensuring that no one is left behind.

Using Microsoft Dynamics 365 CRM and Power Platform, Act on Energy efficiently manages financial projects involving sensitive personal data. This secure platform ensures quick and efficient fund distribution from local authorities to project applicants. Local authorities can also securely access and download necessary data and reports anytime through a dedicated portal.

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