“Microsoft Dynamics 365 CRM allows us to help people in desperate need, as quickly as possible”

When we were procuring the CRM system, we looked at different providers in the area. Tecman, we found, were collaborative as an organisation. They actually asked us what we wanted, not what they were necessarily selling.

Some of the issues that we face with regards to project delivery was the fact that we were trying to utilise Excel to deliver financial projects and it just didn't work at all. So then we started to look at the use of the Microsoft Dynamics 365 CRM instead. It completely changed the game with regards to the delivery of the projects.

When we were engaging with Tecman initially, we felt that you took time to listen to our requirements and shape the right solutions for us using Microsoft Dynamics 365 CRM. We really see it as a continual journey.