Driving growth and personalised service with Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 CRM & Power BI
Dupli is the leading supplier of print and photography equipment, consumables & media in the UK, with supporting services that are second to none. Having recently re-branded, and with ambitious growth plans, they chose to implement Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 CRM and Power BI with the support of the manufacturing and distribution experts, Tecman.
Dupli use Dynamics 365 to streamline order processing, purchasing, warehousing and shipping as well as service & warranty management. They also use the Dynamics 365 Marketing app, working seamlessly with Dynamics 365 Sales (aka Dynamics 365 CRM), to deliver personalised emails and customer journeys to improve lead generation and opportunity management.