Dataverse storage capacity increases – A welcome change from Microsoft
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Until recently, many have considered Microsoft's out-of-the-box storage offerings for CRM applications and the Power Platform to be insufficient for user needs over the years. Thankfully Microsoft have recently announced an increase to the Dataverse storage capacity.
The standard 10GB Dataverse database capacity for CRM apps was insufficient and caused ongoing frustration for customers.
Microsoft Dynamics 365 Business Central has seen evolutions to cloud storage offerings with CRM and Power Platform continuing to be left in the dark. But as of December 2025, Christmas came early and Microsoft announced that CRM and Power Platform customers were going to be getting more storage, included in the licenses you already pay for (at least for now, cynically).
So, let us all take a moment, smile, and appreciate that we enter 2026 with more storage in our environments (or if you don’t quite yet, don’t worry, you will very soon).
So, what exactly are the new limits?
New CRM Storage Limits
- Dataverse Storage (for Sales, Customer Service, Field Service, Contact Center Apps)
Previously: 10GB → Now: 30GB - File Storage (for Sales, Customer Service, Field Service, Contact Center Apps)
Previously: 20GB → Now: 40GB - Dataverse storage (for Customer Insights)
Previously: 25GB → Now: 45GB - File Storage (for Customer Insights)
Previously: 40GB → Now: 60GB
It is worthy to note that log storage for the CRM apps has not changed. However, we don’t see that being an issue for our customers at this point. Note, the additional accrued storage per Full user (excludes Professional and attach licenses) still get 250MB of Dataverse database storage.
Impact on Power Platform
- Power Apps Premium
Previously: 10GB → Now: 20GB - Power Apps per App
Previously: 5GB → Now: 15GB - Power Automate Premium
Previously: 10GB → Now: 20GB - Power Pages
Previously: 5GB → Now: 10GB
In some licensing scenarios, users receive extra storage capacity in addition to the standard allocation. There's different Power Platform licenses you can choose from. If you have any questions about storage or your license generally, we are always happy to help, just get in touch.
Why this change matters
These increases give organisations much more breathing room before needing to archive, delete, or move data to external storage such as Azure Blob Storage or SharePoint. More importantly, it removes a common blocker to increased platform adoption. With AI, Agents and copilot workloads set to increase storage demand even further, this improvement comes at the right time.
Giving us more room to play with up front makes the discussion on additional storage costs in the future a little easier. Ultimately, having more data initially means that the system is being used and embedded in your business, meaning it’s harder to ‘find an alternative’.
Final thoughts
Does it go far enough? The changed is welcomed with open arms but Microsoft know that buying those additional storage SKU’s aren’t going away….
Which that leads me to ask…what should they do next?
The cost of an extra Dataverse database per GB per month—over £30—is, in my view, unnecessarily high. This is because an additional 100GB of storage costs Business Central customers just over £400 a month (depending on your commitment approach). Whereas in CRM and Power Platform, an additional 100GB of database storage is going to cost me over a whopping £3,200 a month (yes I appreciate Business Central doesn’t have file and log split on top which has cheaper per GB pricing – so it can’t be a direct comparison but I’m over-emphasising to make a point).
If Microsoft lower the price, would they lose revenue and business? No, like with the changes above, it will just change our mentality to want to do more with the platform.
So, thanks Microsoft, the community appreciate your changes. But don’t stop there…
Here's some further information you may find useful:
- Read Microsoft's announcement of these changes
- View the Dynamics 365 Licensing Guide
- View the Power Platform Licence Guide (January 2026)
If you’d like to discuss these changes or your licence generally, please contact your Customer Engagement Manager or get in touch.