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Why integrated ERP software is crucial for the food industry

Reading time: 3 - 5 minutes

From one extreme to the other, businesses within the food industry have had to respond quickly to the changes.

The journey into the world of API calls.

Reading time: 2 - 3 minutes

From finding an entity's name to accessing the records, Jon walks you through step-by-step exactly how to successfully manage your API calls.

Automatic Record Creation & Service Level Agreement Migration Tool

Reading time: 2 - 4 minutes

With the advent of Power Automate (Formerly Microsoft Flow), the way we as Dynamics 365 Consultants think about and handle automated task within CRM has changed significantly.


One of the more common automations that people set up and then just forget about are Automatic Record Creation rules and Service Level Agreements.

Enhance the modern email template experience in Dynamics 365 Customer Service

Reading time: 2 - 3 minutes

Your customers are the lifeblood of your business, so it’s essential that your customer service team are seen to be proactive and responsive in navigating them through the support life cycle.

Import VAT under the new Border Operating Model

Reading time: 2 - 4 minutes

We published two posts recently about the document the UK Government has released outlining the new procedures that will be in effect for cross border trade between. Here we explore some of the more detailed aspects regarding import VAT that will help you prepare for the changes. We want to point you to some of the resources that will help you prepare your business.

New EU exit workshop date added

Reading time: 1 - 2 minutes

We recently hosted our first workshop dedicated to helping our customers prepare for the EU exit. We’ve added a new date, so you can hopefully join us when convenient.

Create Microsoft Word Templates in Dynamics 365

Reading time: 4 - 7 minutes

We now have Word templates in Dynamics 365 which are so much better than previously. In fact, you can learn how to use them in a few simple steps.