Tecman Talks AI LIVE: Microsoft Copilot in the Real World
Join us online on Wednesday 24th June for a customer-exclusive exploration of Copilot live in action + Q&A session with Tecman Talks AI hosts, Liam & Ryan.
AI Customer Resources Hub
Welcome to your AI Customer Resources Hub! A space designed to help you make the most of Copilot with confidence. Here, you’ll find practical content, trusted recommendations and quarterly updates chosen for Tecman customers.
Our Training Team handpicks every resource to help you get started, stay up to date and build your AI skills as the technology continues to move quickly. Each quarter, our AI Briefing Sheet brings you reliable tools, including curated YouTube playlists, helpful articles and videos from Microsoft experts.
Grab a cuppa, take a look around and don’t forget to bookmark this page so you can return to these resources whenever you need them.
Don't miss our NEW video spin-off series, Tecman Talks AI
Background reading and upcoming events
As well as our quarterly briefing sheet, here you’ll also find a collection of additional resources and upcoming events to help you expand your AI knowledge.
Event
Tuesday 5th May, Wednesday 6th May & Friday 8th May
Microsoft AI Learning Summit
Choose from 25 sessions and see how you can become a frontier firm and build your AI journey. You can expect strategic insights, hands-on learning experiences, real customer perspectives, and a clear skilling roadmap to accelerate AI driven business transformation.
Event
Thursday 12th May, 9am – 10am
Microsoft Discovery Hour: Agentic Customer Experience (CX)
Discover how agentic AI is reshaping customer experience by enabling AI agents and Copilot to work alongside service teams to deliver more personalised, efficient, end‑to‑end customer journeys.
Useful link
Microsoft UK & Ireland AI Hub
Microsoft’s easy‑to‑browse space that shows how organisations are using AI to work smarter and support their customers. Read up on real examples, practical ideas and helpful guidance, ideal if you want to understand what AI can do for your business today.
Events
Microsoft Copilot Training Events
Unlock the full potential of AI at work with free expert‑led Microsoft 365 Copilot training events. See how Copilot enhances decision making, streamlines daily tasks and boosts productivity across your favourite Microsoft 365 apps through real‑world demos and practical guidance. Build essential AI skills through role‑based sessions from Microsoft experts.
eBook
The AI Strategy Roadmap
Finding the AI shift daunting? Or wanting a better understanding of how to implement AI into your business? Read Microsoft’s AI Strategy Roadmap to get a better understanding of how your organisation can adopt AI into its processes and with the five drivers of AI readiness. From business strategy and organisation and culture to AI governance, this guide will help you prepare.
eBook collection
Becoming a Frontier Firm
Empower your teams to tackle today’s fast paced business environment with confidence while taking the pressure off their to do list. Microsoft’s collection of Frontier Firms eBooks will help you explore what agentic work looks like and how intelligent agents can work alongside your teams to manage multi‑step processes autonomously.
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Our team are here to listen to your thoughts, ideas and concerns and help you understand what's possible. Let’s do this together.
