Past Customer Workshops

Microsoft Dynamics 365 Copilot functions have been available for just over a year and there’s lot of exciting functionality to utilise. In this workshop you’ll understand how Copilot is helping the aftersales operation and customer service personnel be more efficient. Also, learn how Virtual Agents are now a thing of the past and Copilot Studio is the new way to get those web chat and bots in play.

Unsure how to utilise Microsoft document layouts? This workshop will guide you through various document layouts, including Word, Excel, and RDLC, highlighting their unique features. 

Are you having to manage areas of your manufacturing processes off system because the features you require are not available in standard Microsoft Dynamics 365 Business Central? Clever Manufacturing Plus is a new product designed to bridge the functionality gaps in  Dynamics 365 Business Central, offering core manufacturing features and providing insights into production performance.

Wondering how Power Pages and the Power Platform can work with your Microsoft Dynamics 365 CRM and Business Central applications to manage relationships? Register for our webinar to find out more!

Wondering how you can make best use of your customer data? It's never been easier with Dynamics 365 Customer Insights!