We can all admit to it; ordering samples for free online, we all do it! We know that for the flooring and tiling industry it’s a necessary evil to manage the whole sample process and often we never really know if that sample will lead to an order to create revenue for the business, or is it just a cost?

As in other manufacturing supply chains, building manufacturers, distributors and retailers are increasingly collaborating to enhance supply chain efficiency, reduce costs and strengthen the bottom line.

Modernisation and progressive thinking have now caught up with the UK’s Building Materials sector and there is undeniable growth in the popularity of the relatively novel offsite construction market.

Within business, there are two things that everybody wants to avoid: being slapped with a massive financial penalty and losing fresh new business opportunities.

The rate of technological change is always accelerating, so quickly in fact that humans genuinely don’t have enough capacity to react or even notice the latest innovation.

Poor quality product can lead to poor quality service, which can cost you both your reputation with customers, whilst also increasing your cost of sale with returns, replacements and re-work.