With the advent of Power Automate (Formerly Microsoft Flow), the way we as Dynamics 365 Consultants think about and handle automated task within CRM has changed significantly.

One of the more common automations that people set up and then just forget about are Automatic Record Creation rules and Service Level Agreements.

Your customers are the lifeblood of your business, so it’s essential that your customer service team are seen to be proactive and responsive in navigating them through the support life cycle.

We published two posts recently about the document the UK Government has released outlining the new procedures that will be in effect for cross border trade between. Here we explore some of the more detailed aspects regarding import VAT that will help you prepare for the changes. We want to point you to some of the resources that will help you prepare your business.

We recently hosted our first workshop dedicated to helping our customers prepare for the EU exit. We’ve added a new date, so you can hopefully join us when convenient.

We now have Word templates in Dynamics 365 which are so much better than previously. In fact, you can learn how to use them in a few simple steps.

 We’ve created some new Workshops that will help you ‘Prepare for the EU exit with Microsoft Dynamics NAV/365 Business Central’. Come along!