As with most releases within Dynamics, Microsoft gives us some nice shiny new features to play with, but they also take a few things away. This blog post will look at the areas of Dynamics 365 Customer Engagement that could start to be problematic if you’re using them.

Previously, we’ve looked at an overview of this Unified interface as well as a quick run through of how the general navigation has changed. For this blog, I’m going to show you what’s changed within the form itself.

If you’re struck with the overwhelming sense that your business system is the driving force of stress and anxiety across your company, then it may be time to switch to Dynamics Food. 

‘Deal or no deal’ Brexit. Yes, that right, I’m sure you’re all fed up of hearing those words by now. The fact is, it’s still one of the most talked about topics for a lot of businesses across the Building Materials industry.

The key reasons why Microsoft have introduced the Unified Interface to Dynamics 365 CRM; to standardise how the data is accessed and provide a more consistent and responsive approach to how things are displayed.

The intelligent Edge is a concept Microsoft have been talking about for a while and with Microsoft Dynamics 365 Business Central it provides us with a way to move our on-premises data up into the cloud and make use of some of the cool Insights features we get in the SaaS environment