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    Microsoft Dynamics 365 Business Central

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    Microsoft Dynamics 365 CRM

    Earn customers for life with more personalised marketing & communications, improved sales productivity and seamless service. 

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Working in harmony with Microsoft Dynamics 365 CRM Apps and Microsoft Teams

Working in harmony with Microsoft Dynamics 365 CRM Apps and Microsoft Teams

Dynamics 365 CRM 20 January 2021
Reading time: 2 - 3 minutes

Explore one of the many functionalities and benefits of Microsoft Teams, with expert CRM consultant.

Read more …
Glass half full: Microsoft Dynamics 365 Business Central & Microsoft Dynamics 365 CRM Apps Attach Pricing

Glass half full: Microsoft Dynamics 365 Business Central & Microsoft Dynamics 365 CRM Apps Attach Pricing

Jason Tromans Dynamics 365 CRM 18 January 2021
Reading time: 4 - 7 minutes

An honest opinion around attach licensing and pricing when it comes to Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 CRM.

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Managing Events and Registrations/Attendees with Microsoft Dynamics 365 CRM

Managing Events and Registrations/Attendees with Microsoft Dynamics 365 CRM

Dynamics 365 CRM 13 January 2021
Reading time: 2 - 4 minutes

A simple example of a scheduled cloud flow explained with clear instructions and images within Microsoft Dynamics 365 CRM.

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Automatic Record Creation & Service Level Agreement Migration Tool

Automatic Record Creation & Service Level Agreement Migration Tool

Kelly Dynamics 365 CRM 23 November 2020
Reading time: 2 - 4 minutes

With the advent of Power Automate (Formerly Microsoft Flow), the way we as Dynamics 365 Consultants think about and handle automated task within CRM has changed significantly.


One of the more common automations that people set up and then just forget about are Automatic Record Creation rules and Service Level Agreements.

Read more …
Enhance the modern email template experience in Dynamics 365 Customer Service

Enhance the modern email template experience in Dynamics 365 Customer Service

Zak Dynamics 365 CRM 02 November 2020
Reading time: 2 - 3 minutes

Your customers are the lifeblood of your business, so it’s essential that your customer service team are seen to be proactive and responsive in navigating them through the support life cycle.

Read more …
Create Microsoft Word Templates in Dynamics 365

Create Microsoft Word Templates in Dynamics 365

Jon Evans Dynamics 365 CRM 29 September 2020
Reading time: 4 - 7 minutes

We now have Word templates in Dynamics 365 which are so much better than previously. In fact, you can learn how to use them in a few simple steps.

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Using Dynamics 365 Marketing Insights to plan your future events

Using Dynamics 365 Marketing Insights to plan your future events

Zak Dynamics 365 CRM 04 August 2020
Reading time: 2 - 4 minutes

With Dynamics 365 Marketing, you will be able to uncover the insights related to the Email that you have sent out. You’ll be able to see the Unique Opens, Clicks, Click through-rate, Open-rate and so much more.

Read more …
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