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Working in harmony with Microsoft Dynamics 365 CRM Apps and Microsoft Teams

Reading time: 2 - 3 minutes

Explore one of the many functionalities and benefits of Microsoft Teams, with expert CRM consultant.

Glass half full: Microsoft Dynamics 365 Business Central & Microsoft Dynamics 365 CRM Apps Attach Pricing

Reading time: 4 - 7 minutes

An honest opinion around attach licensing and pricing when it comes to Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 CRM.

Managing Events and Registrations/Attendees with Microsoft Dynamics 365 CRM

Reading time: 2 - 4 minutes

A simple example of a scheduled cloud flow explained with clear instructions and images within Microsoft Dynamics 365 CRM.

Automatic Record Creation & Service Level Agreement Migration Tool

Reading time: 2 - 4 minutes

With the advent of Power Automate (Formerly Microsoft Flow), the way we as Dynamics 365 Consultants think about and handle automated task within CRM has changed significantly.


One of the more common automations that people set up and then just forget about are Automatic Record Creation rules and Service Level Agreements.

Enhance the modern email template experience in Dynamics 365 Customer Service

Reading time: 2 - 3 minutes

Your customers are the lifeblood of your business, so it’s essential that your customer service team are seen to be proactive and responsive in navigating them through the support life cycle.

Create Microsoft Word Templates in Dynamics 365

Reading time: 4 - 7 minutes

We now have Word templates in Dynamics 365 which are so much better than previously. In fact, you can learn how to use them in a few simple steps.

Using Dynamics 365 Marketing Insights to plan your future events

Reading time: 2 - 4 minutes

With Dynamics 365 Marketing, you will be able to uncover the insights related to the Email that you have sent out. You’ll be able to see the Unique Opens, Clicks, Click through-rate, Open-rate and so much more.