A step-by-step guide on field mapping and how to best use Microsoft Dynamics 365 CRM compared to 8 year old technology. 

A simple guide to understanding how you can achieve currency conversion in Power Automate with Microsoft Dynamics 365 CRM.

Explore one of the many functionalities and benefits of Microsoft Teams, with expert CRM consultant.

An honest opinion around attach licensing and pricing when it comes to Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 CRM.

A simple example of a scheduled cloud flow explained with clear instructions and images within Microsoft Dynamics 365 CRM.

With the advent of Power Automate (Formerly Microsoft Flow), the way we as Dynamics 365 Consultants think about and handle automated task within CRM has changed significantly.


One of the more common automations that people set up and then just forget about are Automatic Record Creation rules and Service Level Agreements.

Your customers are the lifeblood of your business, so it’s essential that your customer service team are seen to be proactive and responsive in navigating them through the support life cycle.

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