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Introductory seminars

Webinar: Grow your customers & boost relationship retention with Microsoft Dynamics 365 CRM

Tuesday, 23rd May 2023, 9:00am - 11:00am

Transform your sales figures by discovering the best ways to engage and maintain your customers. Automate your outbound marketing in real-time. Get complete visibility of your customer relationships, leads, opportunities, conversions, customer service issues and more. All with Microsoft Dynamics 365 CRM.

Do you know how many touchpoints you have to make until a prospect becomes a customer?

... A minimum of 8!

In sales and marketing, every interaction counts. Whether that's email marketing, social media posts, event invitations or an SMS campaign. But what if those 8 touchpoints weren't enough? And you needed 10, 20 or even 40 interactions before securing a meeting or sale?

Do you have the software to keep track of all those touchpoints and interactions?

Do you know how engaged your prospects AND customers are?

At what stage are they ready to become a customer?

Have you got a hold of this information in order to tailor your next move?

By having complete visibility of all of your prospect and customer data, from activity engagement, right through to customer service issues and whether you're hitting your service KPI's to improve the customer journey; it all adds up in helping you get and keep your customers, boosting those sales figures.

With Microsoft Dynamics 365 CRM, you can guarantee the answer to all of those questions is a firm ‘YES’.

Interested in finding out more? Discover how to track every little touchpoint, from start to finish, and understand how your prospects become customers in our webinar: ‘Grow with your customers and boost relationship retention rates with Microsoft Dynamics 365 CRM’ on Tuesday 23rd May at 10am. Register your place today.

The session will run as follows:

  • 10:00 - 11:00 am: Demonstration into Microsoft Dynamics 365 Marketing and Sales
  • 11:00 - 11:10 am: Break
  • 11:10 - 12:00 pm: Demonstration into Microsoft Dynamics 365 Customer Service