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    Microsoft Dynamics 365 CRM

    Earn customers for life with more personalised marketing & communications, improved sales productivity and seamless service. 

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    Figuring out if Business Central or CRM is right for you? Want to get more out of your Dynamics 365 software? We’ve got you covered.

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Tecman support Christmas opening hours

Our 2025 Christmas opening hours for support

Press Releases 19 December 2025
Reading time: 1 - 2 minutes

As 2025 draws to a close, we want to say a huge thank you to all our customers for an incredible year. Our team will be taking a few well-deserved days off over the festive period but don’t worry, we’ll be back ready to support on any queries you may have before you know it!

Read more …
Event Banner

Business Central tips and tricks: Quicker and better-quality sales order entry

Shauna Langley Dynamics 365 Business Central 15 December 2025
Reading time: 3 - 6 minutes

Microsoft Dynamics 365 Business Central helps you streamline sales order entry, giving you productivity gains and reducing the risk of error. Find out how.

Read more …
what's new in microsoft copilot 2026

What’s coming to Microsoft Copilot in 2026: Features, agents and a new era of AI productivity

AI 10 December 2025
Reading time: 2 - 4 minutes

Microsoft Copilot is already playing a big part boosting productivity – and 2026 is going to take that even further. Find out what’s new for AI, Copilot and agents.

Read more …
getting your business AI-ready

8 steps to getting your business AI-ready

AI 09 December 2025
Reading time: 2 - 4 minutes

Is my business ready to embrace AI? Read our no-nonsense, eight-step guide for practical advice on using AI tools sensibly and effectively. 

Read more …
Upcoming Changes to Dynamics 365 CRM: Sales Usage Reports Deprecation

Upcoming changes to Microsoft Dynamics 365 CRM: Sales usage reports deprecation - what you need to know and how to prepare

Lauren Smith Dynamics 365 CRM 27 November 2025
Reading time: 2 - 3 minutes

As part of ongoing updates to Microsoft Dynamics 365 CRM, we want to make you aware of a important change coming soon. From 1st December 2025, the sales usage reports functionality in Dynamics 365 CRM will be deprecated. This means that after this date, you will no longer be able to access historical metrics or key performance indicators for contacts, accounts, leads, or opportunities.

Read more …
Beyond compliance: using Business Central to report and deliver on sustainability targets

Beyond compliance: Using Business Central to report and deliver on sustainability targets

Hannah Weston Dynamics 365 Business Central 27 November 2025
Reading time: 4 - 7 minutes

When you look at your current ERP or think about a new system, sustainability features may not be the first to spring to mind. It's tempting to stall sustainability tracking and reporting when things like inventory management and production planning come first.

Read more …
The rise of AI Agents - Are you, and your Dynamics partner ready?

The Rise of AI Agents – Are You and Your Dynamics Partner Ready?

Holli Partoon Dynamics 365 Business Central 25 November 2025
Reading time: 3 - 5 minutes

AI in Microsoft Dynamics 365 Business Central has moved beyond the buzz – and we’re exploring what that really means in practice. In the latest episode of Tecman Talks Dynamics, we dive into the biggest shift we’ve seen in the product to date: the rise of AI agents.

Read more …
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